Around 3,000 homes and businesses on the Galtee Regional Supply are without water this afternoon.
Uisce Éireann crews are on site and have commenced repair work.
However due to the burst’s complex nature and location, repairing and restoring normal supply to all customers affected by this unplanned outage will take longer than usual.
Areas affected include Lisvernane, Bansha, Longford Pass, Rossadhreid, Cordangan, Aherlow, Ross Bog, Ardlomen, Mount Bruis, Kilross, Shronell, Lattin, Glenbane, Cullen, Emly, and surrounding areas.
Alternative water supplies are being arranged for customers on the extremities of the network. Tankers will become available this afternoon at Emly village and Lattin village.
Customers are reminded to use their own containers when taking water from tankers and to boil water before consumption as a precautionary measure.
Pierce Faherty, Operations Lead at Uisce Éireann, stated: “We understand the inconvenience caused by a significant outage like this. The disruption is due to an issue at a pump station and a separate major burst on a trunk main on the same network. The repair of the complex trunk water main is still ongoing. Due to the intricacy of these repairs, it will take longer than usual, and we anticipate that it could be the weekend before the water supply is fully restored to all our valued customers. We sincerely appreciate your patience and understanding during this difficult time.”
Vulnerable customers registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. Our customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please see the water supply and services section of our website.
Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at www.water.ie
