Peter Tyndall says relatively few people complain when they're unhappy with the service from a hospital and he wants to find out why this is.
The investigation will include site visits and inspections of selected hospitals, interviews with front line and senior staff, focus groups with members of the public, consultation with interested groups and examination of complaints dealt with by the HSE and the Ombudsman.
Members of the public are being asked to share their experiences through the website: www.ombudsman.gov.ie
